We make every effort to ensure all information displayed on our site is accurate, and offering the lowest available accommodation cost is our commitment to you.

However, as considerable information is accessed from our accommodation partners, we are not unable to guarantee the accuracy of all information nor are we able to guarantee that the site is free of errors or faults. We reserve the right to change information displayed on our site.

Guest Must be at least 18 Years of age

Whilst every effort is made to ensure your reservation is honoured as booked , Stay In NZ Ltd does not guarantee actual bedding configuration of the room. All additional requests (smoking room, etc) are also subject to availability and cannot be guaranteed by Stay In NZ Ltd.

Payment for accommodation must be made at the time of booking, and must be made with a credit card or approved debit card.

By choosing the “Pay Now” option, you agree that the payment has been made by the cardholder and/or with the knowledge of the bill payer.

Depending upon the currency of the booking, your credit cards currency and the country in which your card was issued, your credit card provider may impose foreign exchange fees and other fees which are in accordance with your arrangements with that credit card provider.

Stay In NZ Ltd does not accept any liability for lack of availability directly resulting from an accommodation provider overselling its own rooms.
Once your booking has been confirmed, a non refundable 9% amount will be charged to your credit card in order to secure this booking. The amount charged at this time is not the full amount owing. You will be charged the balance of the amount owing at the accommodation provider at the time of your stay. Once the credit card is processed, your Confirmation/Accommodation voucher will be e-mailed to you. The confirmation voucher must be retained and presented upon check-in along with photo ID. The registered guest of this booking must sign the Confirmation/Accommodation Voucher and present it to hotel check-in staff upon arrival. Stay In NZ Ltd takes no responsibility for lost or misplaced vouchers.

Stay In NZ Ltd makes no warranty or representation about the fitness or suitability of any product or service advertised on its website. Stay In NZ Ltd will not be liable for any losses, injuries, damages, claims or expenses, irrespective of whether direct, indirect or consequential, arising out of the use of this website or connected with any of the products or services purchased through our site. These terms do not affect any consumers statutory rights that cannot be lawfully excluded.

The accommodation provider reserves the right to refuse service to any client who is found to have a criminal record or has been charged and convicted of dishonesty offences.

The accommodation provider will evaluate on a case by case basis the suitability of bookings that may be made by the Ministry of Justice/NZ Police Department for the purpose of transporting criminals in police custody.
In the event that a double booking is made in error by the accommodation provider, the aforementioned provider will be liable to immediately rectify the situation as outlined in the website placement agreement held between the website owner and the accommodation provider.

Cancellations

1.Bookings at certain accommodation providers, or in certain time periods, or for certain room types cannot be cancelled or changed;

2.Some accommodation providers may permit cancellations or changes but this may involve the accommodation provider imposing a charge

3.Information will be displayed on the relevant property details page and the booking page, which you access prior to making a booking.

4.Failure to cancel a booking and /or not to check-in in accordance with the booking made, will result in your credit card being debited for up to the full amount of the booking made .

5.If you cancel 48 hours prior to your arrival or less you will be charged 100% of the total accommodation amount. This includes no shows and cancellation of nights after arrival.

6.All cancellations and amendments must be received in writing.

7.Refunds will only be made to the credit card debited for the original transaction.

8. In the event of a no-show or cancellation inside the cancellation policy, Stay In New Zealand ltd will charge your card number provided in the booking for the amount due according to the cancellation policy agreed to in making the booking, and forward this to the accommodation provider.

PAYMENT TERMS

All rates are quoted in New Zealand dollars (NZD$) and on a per night basis and include GST. All accounts must be settled directly with the accommodation provider in New Zealand dollars.

The prices indicated are per room, for the number of people and the date(s) selected previously, unless otherwise specified (packages).

The price advertised might not be the same price charged to the credit card account due to exchange rate fluctuations. This means that because we are based in New Zealand we have to convert your purchase to New Zealand dollars at the exchange rate on the day it is processed.